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Team Manager, Cebu City in Cebu City, Central Visayas

Management

Essential Qualification:
Graduate with minimum 4-5 years of overall experience
With 1 â€“ 1.5 years in a supervisory role having a span of control of at least 40+ people
Preferably have good domain knowledge in Insurance
 
Roles and responsibility:
Responsible for day-to-day work, process flows and constantly endeavoring to be able to lead the team from the front
Executives should be able to look up to him/her for help, advice and guidance when required
Directs the organization of work within the team including duty roasters and vacations etc
Ensures all the records and documents maintained as per organizational requirements
Responsible for motivation level and retention of manpower        
Ensuring team’s performance in terms of compliance with SLAs
Setting benchmarks for the team
Reporting to the manager on performance, status and any escalations
Managing assessment and development of team members
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